Education
- Ph.D., Purdue University, Management, 1981
- M.S.I.A., Purdue University, 1976
- B.S.I.M., Purdue University, 1976
Research Interests
- System Analysis and Design
- Model Management
- Project Management
- Decision Support Systems
Teaching
- Emerging Technologies
- Programming Languages
- Project Management
Selected Publications, Papers & Presentations
- "Non-stationary Brand Variables in Category Management: A Cointegration Perspective," with Jiang, Chen and Zhong. Decision Sciences, Vol. 35, No. 1, Winter 2004, pp. 101 – 128.
- "Rental Software Valuation in IT Investment Decisions" with Singh, Shelor and Jiang. Decision Support Systems, 38, pp. 115 – 130, 2004.
- "An Exploration of the Relationship Between Software Development Process Maturity and Project Performance," with Jiang, Hwang, Huang, and Hung. Information & Management, Vol 41, pp. 279 – 287, 2004.
- "Career Satisfaction for Managerial and Technical Anchored IS Personnel in Later Career Stages," with Hsu, Chen and Jiang. Database, Vol. 34, No. 4, pp. 64 – 72, Fall 2003.
- "A Note on Interpersonal and Communication Skills for IS Professionals: Evidence of Positive Influence," with Jiang, Van Slyke, and Cheney. In Decision Sciences, Vol 34, No. 1, Fall 2003, pp. 799 – 812.
- "The Impact of Information System Personnel Skill Discrepancies on Stakeholder Satisfaction," with Tesch and Jiang. Decision Sciences, Vol. 34, No. 1, Winter 2003, pp. 107 - 130.
- "Communication Skills of IS Providers: An Expectation Gap Analysis from Three Stakeholder Perspectives," with Hornik, Chen and Jiang. IEEE Transactions on Professional Communication., Vol. 46, No. 1, 2003, pp. 35 – 54.
- "Strategic Information and Strategic Decision Making: The EIS/CEO Interface in Smaller Manufacturing Companies," with Walters and Jiang. Information & Management, Vol. 40, No. 6, 2003, pp. 487 – 495.
- "Perceived Career Incentives and Intent to Leave," with Hsu, Jiang and Tang. Information & Management, Vol. 40, No. 5, May 2003, pp. 361 – 369.
- "Closing the User and Provider Service Quality Gap," with Jiang, Tesch, and Chen. Communications of the ACM, Vol. 46, No. 2, February 2003, pp. 72 – 76.
- "The Impact of IS Department Organizational Environments Upon Project Team Performances," with Jiang and Pick. Information & Management., Vol. 40, 2003, pp. 213 – 220.
- "User Perception of Expert System Advice, " with Jiang. Journal of Systems and Software, Vol. 48, No. 2, 1999, pp.15-161
- "User Evaluation of Information Systems: By System Typology," with Jiang. IEEE Transactions on Systems, Man, and Cybernetics, Vol. 29(1), 1999, pp.111-116
- "A Marketing Category Management Systems: Using Scanner Data," with Jiang and Pick. Decision Support Systems, Vol. 23, 1998, pp. 259-271
- "Information System Project Selection Criteria Variations Within Strategic Classes," with Jiang, IEEE Transactions on Engineering Management, Vol. 46, No.2, May 1999, 171-176
- "Risks to Different Aspects of System Success," with Jiang, Information & Management, Vol. 36, 1999, pp. 263-272.
- "Side Effects of Decision Guidance in Decision Support Systems, " with Jiang, Interacting With Computers, Vol. 12(5), pp. 469-481, 2000
- "Supervisor Support and Career Anchor Impact on the Career Satisfaction of the Entry-Level Information System Professional," with Jiang, The Journal of Management Information Systems. Vol. 16, No. 3, Winter 1999-2000, pp. 219-240
- "Software Development Risks to Project Effectiveness," with Jiang. The Journal of Systems and Software. Vol. 52, 2000, pp. 3-10
- "Persuasive Expert Systems: The Influence of Confidence and Discrepancy," with Jiang and Vedder. Computers in Human Behavior, Vol. 16, 2000, pp. 99-109
Corporate Experience
- Arthur Andersen & Co.
- Transport Clearings Midwest
Professional Activities
- Decision Sciences Institute
- INFORMS
- AIS
- SCIP
- IEEE
- ACM
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