Education
- Ph.D., Ohio State University, Operations Management, June 1997
- M.B.A., Case Western Reserve University, 1986
- B.S., Case Western Reserve University, Management, cum laude, 1983
Research Interests
Empirical examination of issues in operations management including: mass customization,
technology, logistics, and supply chain management, operations processes.
Selected Publications, Papers & Presentations
- "Approaches to Mass Customization: Configurations and Empirical Validations," with Peter Ward, Glenn Milligan and Bill Berry. Journal of Operations Management, Forthcoming August/September 2000
- "Manufacturing Strategies in Context: Environment, Competitive Strategy and Manufacturing Strategy," with Peter Ward. Journal of Operations Management, January, 2000
- "Business Environment, Operations Strategy, and Performance: An Empirical Study of Singapore Manufacturers," with Peter Ward, G. Keong Leong, and Chee-Chuong Sum. Journal of Operations Management, August 1995.
- "Listening to the Voice of the Customer Through Mass Customization," with Glenn Milligan, Quality Progress, July 1999
- "Mass Customization," included in Encyclopedia of Production and Manufacturing Management, ed. Paul Swamidass, Kluwar Academic Publisher June 2000
Corporate Experience
- Prior to obtaining her Ph.D., Professor Duray was a management consultant for various firms including Price Waterhouse and A.T. Kearney focusing on operations and systems issues.
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