Service Management Emphasis

In the U.S., approximately 82% of the labor force and 80% of the GDP are accounted for by services. Virtually every organization has a significant service component. The UCCS Service Management track is valuable for those who plan to work in a management or professional capacity in the service sector, including professional service organizations (e.g. law, accounting), customer service departments, call centers, help desks, insurance etc.

The UCCS Service Management curriculum is an integrated collection of courses designed to provide the unique skills and knowledge required to succeed in the service economy. These skills include leadership, human resources, marketing, and more.

Each candidate for the Bachelor of Science-Business degree in the Professional Program must complete the prescribed courses in an area of emphasis comprising a minimum of 18 semester hours taken at UCCS in addition to the required courses in the Business degree.

To earn a professional area of emphasis, a grade point average of 2.5 is required for the area of emphasis courses, with no grade below a C-; a 2.5 cumulative GPA is required for all business courses; and a 2.0 GPA is required overall. Students who graduate with an area of emphasis and/or business grade point averages from 2.0 to 2.49 will not earn an area of emphasis. All attempts of emphasis courses will be calculated into a student's GPA.

By completing extra courses, a student can earn a second area of emphasis. To earn a double area of emphasis, a student must fulfill all the requirements for both areas. If there are not at least 15 hours of unique courses in the areas, then the student cannot earn a double area of emphasis.

For details on degree requirements, please visit the Academic Catalog.

For details on program coursework, please visit the Academic Catalog.

To learn more about admission requirements and the UCCS undergraduate application process, please visit the UCCS Admissions page.

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