Ying Fan, Ph.D.
Ying Fan, Ph.D.
Associate Professor of Operations Management
Dwire Hall 228
Education
- Ph.D., Operations Management, Ivey Business School, Western University, London, Ontario, Canada
- M.S., School of Economics and Management, Beijing Jiaotong University, Beijing, China
- B. Eng, School of Economics and Management, Beijing Jiaotong University, Beijing, China
Teaching
- Associate Professor, University of Colorado Colorado Springs, 2017 - Present
- Department Chair of Business Analysis, University of Colorado Colorado Springs, 2018 - 2021
- Assistant Professor, University of Colorado Colorado Springs, 2010 - 2017
- Instructor, University of Colorado Colorado Springs, 2009 - 2010
- Research Assistant, Western University, London, Ontario (Canada), 2004 - 2008
- Lecturer, Huron University College (Canada), 2007 - 2008
- Lecturer, Beijing Jiaotong University, 2001 - 2002
Professional Experience
- Assistant Manager, China National Investment & Reinsurance Co. Ltd, Beijing, China
- Accountant, He Bei Ministry of Transportation, Shi Jiazhuang, China
Organizations
- Member, Decision Sciences Institute (DSI)
- Member, Production and Operations Management Society (POMS)
- New Faculty Development Consortium, DSI 2010
- Member, Institute for Operations Research and Management Science (INFORMS)
- Doctoral Consortium, Institute of Supply Management, 2006
Research Interests
- Service Operations and Service Quality
- Use Social Media to Improve Service Operations
- Service Recovery Strategies
- Emergency Response/Public Sector Service Operations
- Healthcare Operations
- Quality Management in International Supply Chains
Teaching Interests
- Operations Management
- Service Operations and Analytics
- Business Analytics
- Purchasing and Supply Chain Management